We are no longer restricting the ability to make changes to team plans and add-on levels since we see improvements upstream, but we will continue monitoring the situation.
Posted Aug 24, 2020 - 14:29 UTC
Update
Until the upstream issue is resolved, we are restricting the ability to make changes to team plans and add-on levels. Specifically, all customers on all account levels are restricted in their ability to: - add & remove team members - upgrade & downgrade team plans - create & delete new teams - enable & disable add-ons, including Analytics, Identity and Large Media (enabling/disabling Functions or Forms will not be impacted) - upgrade or downgrade add-on tiers - add a new payment method - purchase a domain
Posted Aug 24, 2020 - 12:51 UTC
Identified
We are working on mitigating an issue at our payment provider. We will update as progress is made.
Posted Aug 24, 2020 - 12:37 UTC
Investigating
We are unable to perform billing and payment operations. We are investigating.