High error rates on our legacy load balancer

Incident Report for Netlify

Resolved

At 11:52 UTC This incident has been resolved.
Posted Dec 26, 2023 - 12:03 UTC

Investigating

Starting at 11:21 UTC we are seeing an increase in error rates and latencies on our legacy load balancer. The team is currently investigating. Users using 104.198.14.52 as the load balancer for their apex domains were affected. Please refer to our current load balancer details in our docs: https://docs.netlify.com/domains-https/custom-domains/configure-external-dns/#configure-an-apex-domain
Posted Dec 26, 2023 - 11:53 UTC
This incident affected: Standard Edge Network.