API degraded service and some failures to serve uncached web content

Incident Report for Netlify

Resolved

The storage provider with degraded service has resolved their issue as of Friday, 2018-12-21 19:40 UTC.

All services are back to normal. If you continue to experience any issues please contact support at support@netlify.com.
Posted Dec 21, 2018 - 20:36 UTC

Update

Our cloud provider continues to have issues which impact our service (cf https://status.cloud.google.com/incident/storage/18005). This is also affecting our ability to receive new assets during builds in a small number of cases and we'll mark your build as failed if you're affected.
Posted Dec 21, 2018 - 18:04 UTC

Investigating

One of our storage providers has degraded service which has some effects on our infrastructure around API requests (serving our admin UI and other automation). This will also cause problems with a small percentage of web requests for assets not already cached on the CDN node attempting to serve the asset.
Posted Dec 21, 2018 - 17:12 UTC
This incident affected: High-Performance Edge Network, Standard Edge Network, Build Pipeline, and API.