API Response Time Issues

Incident Report for Netlify

Resolved

Our team investigated slow response times from the API which caused failed builds and slow dashboard loads. We worked on deploying a fix for the core issue leading to the slow response times and then monitored the system to confirm if the issues are fixed. Systems began to run normally. Our fix solved the issue, but we continued to monitor. Soon we again saw slowdowns with our API and investigated the new cause. We identified the cause of the secondary slowdown and confirmed that it’s resolved. All systems were back to normal, and we continued to monitor.

Posted Sep 12, 2017 - 08:30 UTC