Load Balancer Connectivity Issues

Incident Report for Netlify

Resolved

We experienced connectivity issues with our main load balancer. This issue only affected customers using an “A” DNS record for part or all of their traffic - CNAME/ALIAS/ANAME to Netlify site names were completely functional.

The issue was isolated to our servers with Google Cloud Compute. In the meantime, our CDN routed traffic around the issue for customers with optimal DNS configuration. Our Google Cloud Compute servers came back online after a couple of hours. All service was restored to normal. We worked to monitor and expand our failover strategies to mitigate such issues in the future.

Posted May 31, 2017 - 14:12 UTC