Our monitors and our affected network provider's monitors confirm that all traffic is now flowing correctly again and has been since 19:05 UTC, when our Engineering team brought new capacity online, using other network providers. This outage impacted almost exclusively our non-enterprise CDN, and only for some North American traffic.
Posted Apr 21, 2020 - 14:13 PDT
Monitoring
We have deployed a fix to mitigate the issue causing the degraded performance. We see traffic returning to normal and we are continuing to monitor the situation.
Posted Apr 21, 2020 - 12:38 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 21, 2020 - 12:21 PDT
Update
The issue is affecting all US traffic. We are continuing to investigate the issue.
Posted Apr 21, 2020 - 12:00 PDT
Investigating
We are currently investigating degraded performance for New York area traffic starting at 17:56 UTC.
Posted Apr 21, 2020 - 11:27 PDT
This incident affected: Content Distribution Network.